The Business Technology Solutions that we provide are the best of the best. The only thing that we do better is deliver amazing customer service!
At Lehigh Valley Technology Company, we are all about relationships. Our mission is to provide the very best managed services and technical solutions possible, while simultaneously delivering unparalleled customer service. Sadly, the Information Technology Services Industry has routinely provided poor customer service; and many other companies take clients for granted and see them as burdens rather than assets. But Lehigh Valley Technology Company is different. We don’t look for short-term gain, but instead, long-term mutual success and a solid relationship with our clients.
Scott Gingold is the President and Chief Visionary Officer of our company. Scott is a successful businessman who has always believed in treating people how he would like to be treated. As Scott always says, “people are entrusting us with the technology that powers their business, the very least that we can do is treat them with dignity and respect, while responding to their needs without delay or excuses.” Scott is hands-on and actively engaged with every service agreement client.
Our staff members are all full-time, company employed professionals. No one is hired without extensive background investigation, and everyone is certified in compliance and technical skills. We always have support engineers on-call (24x7x365) so no business service agreement client is left without support. Our team members all wear uniforms, ID Badges, and are trained to serve as a trusted advisor. We do not sell hardware, and in fact, we don’t sell a thing! We will however, for our service agreement clients, spec and source out any needed hardware so purchasing is easy, and there are no mark-up fees by us! We provide a solution so that your technology is consistently running at peak performance. This leads to an outcome that includes more efficiency for your staff which leads to greater profitability for your business.
With our Managed Business Services, we offer billing systems to our clients that provide predictable and stable billing solutions.