The Business Technology Solutions that we provide are the best of the best. The only thing that we do better is deliver amazing customer service!
Lehigh Valley Technology Company offers a Domestic (Pennsylvania) based 24x7x365 Tier 1, 2 and 3 Help Desk service. This means that no matter what time of day you or your staff contacts us a qualified support technician will address any technical issues that you are experiencing no matter what day of the week it is! When the issue cannot be resolved by the Help Desk a uniformed company employed technician will be dispatched to your site to provide the needed hands-on technical service.
What makes our Help Desk unique is that every support ticket opened generates a satisfaction survey upon completion and a member of our customer satisfaction teams reviews all of them to make certain that your needs were fully met and that you are satisfied with the results.
Our Help Desk delivers fast, courteous, expert problem resolution for end-user technical problems by focusing its support in areas of deep expertise. of respective responsibilities ensures you receive the high-quality service that you expect.